Child Safety & Protection

1. Zero tolerance for child sexual abuse content

CConnectGH strictly prohibits any form of child sexual abuse material (CSAM), exploitation, sexual content involving minors, or grooming behavior.

2. Age expectations

The Platform is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. Accounts found to belong to underage users may be suspended or removed.

3. Reporting and moderation

• Users may report content that appears unsafe, abusive, or inappropriate.
• Reported content may be reviewed, restricted, or removed.
• Accounts involved in violations may be suspended or permanently banned.

4. Cooperation with authorities

Where legally required, CConnectGH cooperates with law enforcement and relevant authorities to address serious child safety concerns.

5. Report child safety concerns

These standards apply across all CConnectGH services, including our website, mobile applications, and related platforms.

Terms of Service

By using CConnectGH, you agree to these Terms. If you do not agree, do not use the Platform.

1. The service

CConnectGH provides tools to report community issues and receive updates. We may update features over time.

2. Your account

• You are responsible for your account activity and keeping login credentials secure.
• You agree to provide accurate information and keep it updated.
• We may suspend accounts involved in abuse, fraud, or violations of these Terms.

3. Acceptable use

4. Content you submit

• You retain ownership of your content, but grant us a limited license to store, display, and process it to operate the Platform.
• You confirm you have rights to any content you upload (photos/videos/voice notes).
• We may remove or restrict content that violates these Terms or our Community Guidelines.

5. Verification and moderation

We may label reports as “unverified”, request clarification, or limit visibility where accuracy is in doubt. We may share issue details with relevant institutions to support resolution.

6. No official endorsement

Unless explicitly stated, CConnectGH is not an official government service and does not guarantee that any authority will respond, act, or resolve issues. Timelines can vary.

7. Disclaimers and limitation of liability

The Platform is provided “as is”. To the maximum extent allowed by law, we are not liable for indirect or consequential damages, or for decisions made based on user-submitted content.

8. Termination

You may stop using the Platform at any time. We may suspend or terminate access for violations, security risks, or legal reasons.

9. Changes

We may update these Terms. Continued use after changes means you accept the updated Terms.

10. Contact

Email: support@cconnectgh.com

Cookie Policy

Cookies are small files stored on your device to help websites work properly. CConnectGH may use cookies and similar technologies for essential functionality, performance, and security.

1. Types of cookies we may use

• Essential cookies – required for site functionality and security.
• Preference cookies – remember user settings (where applicable).
• Analytics cookies – help us understand usage and improve performance (if enabled).

2. Local storage

Some features may use browser local storage (for example, login tokens) to keep you signed in or improve your experience.

3. Managing cookies

You can control cookies through your browser settings. Blocking some cookies may affect functionality.

Public Reporting Disclaimer

1. Not emergency services

Do not use CConnectGH to report emergencies. For life-threatening situations, contact local emergency services immediately.

2. User-submitted content

Reports are submitted by users. We may moderate content, but we do not guarantee the accuracy or completeness of all reports. Treat content as informational and verify independently when needed.

3. No guaranteed resolution

We do not guarantee that any report will be acted upon by an authority. Resolution depends on responsible institutions, available resources, and priorities.

4. Sensitive data

Avoid posting personal data about others (phone numbers, addresses, identification documents) unless necessary and lawful. We may remove content that risks privacy or safety.

Community Guidelines

These guidelines help keep CConnectGH useful, respectful, and trustworthy.

1. Be truthful and specific

• Report real issues in good faith. No false, misleading, or exaggerated reports.
• Use clear titles, accurate locations, and helpful descriptions.
• Upload real photos/videos/voice notes relevant to the issue.

2. Respect people and communities

• No harassment, hate speech, threats, or defamation.
• No naming-and-shaming private individuals unnecessarily.

3. Protect privacy

• Do not upload IDs, private addresses, or sensitive personal data (yours or others) unless essential and lawful.
• Blur faces/plates where appropriate.

4. Illegal or unsafe content

• No illegal content, incitement, or instructions for wrongdoing.
• No malware, phishing, or attempts to breach systems.

5. Enforcement

We may remove content, limit visibility, request more info, or suspend accounts for guideline violations.

Responsible Subscriber Code of Conduct

“Responsible subscribers” may include assembly members, MPs, district officials, NGOs, community leaders, or service providers who can act on issues. Approval may be required.

1. Act professionally

• Engage respectfully with citizens and institutions.
• Do not use the Platform to intimidate, defame, or mislead.

2. Handle data carefully

• Use report data only for legitimate civic action and follow applicable laws/policies.
• Do not share personal details beyond what is necessary for resolution.

3. Transparency

• When providing updates, be accurate and avoid promises you cannot keep.
• Clearly indicate when an update is “in review”, “in progress”, or “resolved”.

4. No conflicts / abuse

5. Enforcement

We may revoke responsible subscriber privileges, remove content, or suspend accounts for violations.